FAQs

Do you offer free shipping?

Shipping is free within New Zealand. Courier Post is our trusted delivery partner.

Shipping to Australia has an express DHL option for $20 and a standard Aus Post service for $10.

International orders are sent via DHL express and incur a flat rate of $25. 

 

What if my dog doesn't like it?

Most dogs love the taste of Coastal Canine. If your dog is especially fussy we recommend they start with the Essential Boost supplement which has a more subtle taste and scent. You can try introducing the powder to their bowl slowly, by sprinkling a small amount on one of their favourite treats like natural peanut butter or a piece of meat, or making a gravy by mixing it with some water. 

  

Where are your ingredients from?

All our ingredients are sustainably grown & cleanly processed in New Zealand. So they are fresh and active when they hit your dog's bowl. We don't use any excipients or preservatives. 

  

Why have you used all natural ingredients?

Synthetic ingredients can sound great but they have unknown (and often very low) bioavailability and efficacy. Natural ingredients are safe for long term use, give holistic nutritional benefit & are free from toxins and side effects. 

  

Are these supplements a complete food?

No, they are dietary supplements only.

 

How should I store these products?

Below 30 degrees celsius, with the lid on, away from children's reach.

 

Are they safe for long term use?

Yes.

 

Are they safe for puppies?

Once your puppy is eating solid food, Essential Boost is safe to start incorporating into their diet.

 

Are there any contraindications?

There are no known contraindications but we recommend you check with your vet if your dog is taking any medications. Contains shellfish.

 

Are there any allergens?

Our hero ingredient is Green Lipped Mussel. Some dogs are allergic to shellfish. If your dog has a known or suspected shellfish allergy, do not use these products. 

 

More questions?

Send an email to Hello@coastalcanine.nz we would love to hear from you.