Shipping & Returns

New Zealand Shipping

Free shipping to kiwi dogs! Including rural addresses.

Courier Post is our trusted New Zealand delivery partner,  they endeavour to get your order to you within 3 business days. 

We'll send you an email when your order has been dispatched with your tracking details so that you can follow your order’s journey. If you don’t receive an email to your inbox, please check your spam folder.

 

Australia Shipping

AUS Post is our Australian shipping partner. They endeavour to get your order to you within 14 business days.

We'll send you an email when your order has been dispatched with your tracking details so that you can follow your order’s journey. If you don’t receive an email to your inbox, please check your spam folder.

Transit times provided in your tracking details are estimates only and delivery times may be extended due to delays such as customs, quarantine processing, freight plane schedules and demand in your region.

 

Worldwide Shipping

DHL express has a flat rate of $25 per order for international deliveries. DHL endeavours to get your order to you within 7 business days.

We'll send you an email when your order has been dispatched with your tracking details so that you can follow your order’s journey. If you don’t receive an email to your inbox, please check your spam folder.

Transit times provided in your tracking details are estimates only and delivery times may be extended due to delays such as customs, quarantine processing, freight plane schedules and demand in your region

International orders may attract local customs taxes or duties on arrival to your country. These taxes/duties are required to be paid by the purchaser and are not the responsibility of Coastal Canine. No refunds will be issued for orders where taxes/duties remain unpaid by the purchaser. Please check with your local customs agency regarding the tax/duty likely to be charged prior to placing your order.

  

Damaged Product

We want you to love your Coastal Canine! If your parcel arrives in less than 100% perfect condition, please let us know so we can make this right.